Wyndham Grand Rio Mar, Puerto Rico, Reopens it’s Doors.

Thursday 26th April 2018

Wyndham Grand Rio Mar Puerto Rico Reopens it’s Doors After Devastation Caused by Hurricane Maria.
The Wyndham Grand Rio Mar Puerto Rico Golf and Beach Resort officially reopens, following it’s closure after Hurricane Maria. The oceanfront resort reopened with a multi-million dollar renovation. This is another strong sign for Puerto Rico’s quickly rebounding […]

‘New Deal’ For Consumers.

Wednesday 25th April 2018

‘New Deal’ for consumers boosts consumer rights and law.
The EU currently has some of the stongest consumer protection rules in the world. The rights the EU has put in place for consumers give predictability and confidence to both consumers and businesses and include the right to safe products, the right to return […]

Hilton Grand Vacations Forms $10 Million Joint Venture.

Wednesday 25th April 2018

Hilton Grand Vacations Forms $10 Million In Joint Venture To Develop Its First Resort In Charleston, South Carolina.
Hilton Grand Vacations and Strand Capitol Group have formed their first joint venture, announcing Liberty Place Charleston By Hilton Club as the destination. The $10 million investment in the joint venture will be located […]

Crown Court Trial Starts For Four Charged with Timeshare Fraud

Friday 20th April 2018

The trial of Francis Madden, Claire Garland, Keith Furneval and Jean Furneval begins with prosecutors claiming that the four fraudulently obtained hundreds of thousands of pounds from unsuspecting customers wishing to purchase holiday products, over a period of around five years.
The four were charged in July 2017 in connection with the alleged […]

The Ombudsman – Who Do They Work For? The Customer or the Bank?

Friday 20th April 2018

The Financial Ombudsman Service (“FOS”) is directed to investigate when customers have unresolved complaints against financial institutions. Channel 4’s Dispatches went undercover to investigate allegations that complaints had been handled by officials with inadequate training and that banks had been wrongly favoured over customers.
Dispatches sent an undercover reporter to work as a […]

£6.7 Million Lost in Holiday Fraud ! How to avoid the scams.

Wednesday 18th April 2018

Fraudsters have stolen £6.7 million from 4,700 unwitting holidaymakers in 2017 according to a report compiled by Action Fraud. Action Fraud is the National Fraud and Cyber Crime Reporting Centre, which is the UK’s national reporting centre for fraud and cyber-crime, to whom you should report any fraud in which you have […]

MERCANTILE CLAIMS: INSURANCE FREQUENTLY ASKED QUESTIONS

Wednesday 18th April 2018

Q1.         I have contacted your company and enquired about terminating my timeshare, but what is the process?
A1.         We will take your instructions about the timeshare product you have purchased. We will then correspond with your timeshare resort and look to reach an amicable agreement with them to release you from the obligation […]

Does a free holiday really exist?

Friday 13th April 2018

Timeshare Resale Scam

With the holiday season right around the corner, you could be noticing a higher volume of calls from unknown numbers. Upon answering these calls you will be told you have won a fantastic prize of a 7-night stay in a Luxury resort and all you have to do is attend a short […]

GDPR – Know your Right’s !

Friday 13th April 2018

GDPR

The biggest overhaul of Personal Data Privacy Regulation comes into effect.
 
The General Data Protection Regulation is the biggest renewal and revamp by the EU of the current Data Protection Act and the most important change in Data Privacy in 20 years.
The new EU GDPR has been designed to harmonise data privacy laws […]