A grandmother who paid for her family to visit Egypt, is left waiting for answers as Tui refuse to refund their nightmare holiday.
The family of five from Devon were looking forward to their ‘special treat’ a luxury five-star all-inclusive holiday to Egypt. But things quickly took a turn for the worse when […]
Virtual kidnappings are terrifying families across the US and authorities warn cases are on the rise in the UK.
“I have your son”, the terrifying words coming from their son’s phone number from a man claiming to be holding their son hostage, until they agree to pay up.
In April a couple in their […]
A dream holiday turned into a nightmare for one family who arrived at their villa to find they hadn’t actually rented it out.
A family from Kent arrived in the Med this Easter to find that their transport which they had booked through the holiday website did not turn up and alarm bells […]
A victim help centre in North Wales, say record number of over 70’s are being targeted by scammers, and one victim has had £140,000 life savings stolen.
The North Wales Victim Help Centre, which offers advice to people who have been victims of online and telephone scams, say that there were 34,500 cases […]
Earlier this month, the Financial Ombudsman Service revealed figures showing that NatWest is the worst bank for helping victims of fraud. BBC programme Watchdog, also says it has received more than twice as many complaints about how NatWest handles fraud cases, than any other bank.
The Financial Ombudsman Service say they have received […]
Travel operator Tui has been hitting the headlines again with yet more tales of nightmare holidays.
A customer watchdog has accused Tui of misleading holidaymakers and false advertising, with photos of holiday accommodation that bear virtually no resemblance to what they are actually booking.
Consumer advocacy group, Which? Say they have discovered several instances […]
A timeshare sales agent will promise you great value holidays all over the world in first-class accommodation. However, they often do not deliver on their promises made in the sales pitch.
What the salesperson won’t tell you is timeshare and holiday products should never be viewed as a financial investment, it is simply […]
Mercantile Claims are proud to have helped thousands of satisfied clients reclaim money for mis-sold timeshares and finally be free from the burden of timeshare. It is especially rewarding helping clients where they have been scammed by rogue timeshare exit companies who often prey on vulnerable people who are desperate to be […]
It’s that time of year again most timeshare owners dread and a very painful reminder that we are locked into paying for something that, we may not be able to use as often as we would like, we overpaid for in the first place and has been a regretful purchase.
Perhaps your timeshare […]
Holiday Firms LateRooms and SuperBreak have ceased trading leaving people stranded and summer holidays in chaos.
Laterooms.com and SuperBreak, both owned by The Malvern Group have collapsed, leaving thousands stranded and others unsure if they still have a summer holiday at all. The Malvern Group have told holidaymakers that Super Break hotel only […]
You are able to pursue a claim yourself to the Financial Ombudsman Service without incurring a fee
