‘New Deal’ for consumers boosts consumer rights and law.
The EU currently has some of the stongest consumer protection rules in the world. The rights the EU has put in place for consumers give predictability and confidence to both consumers and businesses and include the right to safe products, the right to return […]
The UK will leave the EU on Friday 29 March 2019 and there will be many, many changes to get used to, but how will travel and holidaying abroad work ?
A transition period has been agreed, in principle, between the EU and UK, until 31 December 2020.
There is a lot of uncertainty […]
The new EU Package Travel Directive, ensures all travellers get the same holiday protection.
From 1 July this year, travel agents must take responsibility for each aspect of a holiday someone books with them in a single transaction. The new rules make travel firms responsible for every aspect of the holiday, and sorting […]
You are able to pursue a claim yourself to the Financial Ombudsman Service without incurring a fee
