TSB loses 12,500 customers after database migration crashed its system for millions in April. The bank says it has been overwhelmed by incidents of fraud following the technical meltdown.
Thousands of customers have been receiving fraudulent messages and emails and the bank has been unable to properly assist customers due to the sheer […]
The Financial Conduct Authority (FCA), along with the Financial Ombudsman Service (FOS), have published joint guidelines on how to deal with Authorised Push Payments (APP) fraud. These guidelines strengthen the authority of FOS and are much needed, as a report by Payment Services Regulator (PSR) discovered an alarming increase in the amount […]
Curry’s PC World receives a barrage of customer complaints, and staff aren’t happy either !
Product after-care plans have been pushed by sales staff for many years and, in some cases, are well worth the money, by providing peace of mind and reassurance for many customers. However, it now seems that Curry’s customers […]
The family of a notorious criminal, originally from Solihull, have offered £100,000 reward to anyone who can help find his killer. John Palmer started out as a scrap metal dealer. He acquired the name ‘Goldfinger’ after he was cleared of handling stolen gold bullion in 1983.
He was shot dead 3 years ago […]
Travel industry launched a merciless legal fightback after epidemic of false sickness claims by Brits, has cost hoteliers hundreds of millions of pounds.
The problem has become so out of control the travel industry even threatened to end the all-inclusive package holiday for Brits wishing to book them.
A 500% increase in sickness claims […]
Marriott Vacation Club owns and operates more than 70 vacation club properties throughout the United States, Caribbean, Europe and Asia. They have more than 400,000 Vacation Club owners. Owners are able to exchange into other locations through the Interval International Scheme, a timeshare exchange company with over 3,000 resorts. Uniquely, owners may […]
Sisters Sammy and Sylvia booked a 3 night stay in Alicante, through Teletext Holidays, to celebrate their mother’s 55th birthday.
When the 3 arrived at Alicante Airport, they were told that their hotel was a €350 taxi ride away, or 7 hours by public transport. They thought Teletext was a good place to […]
The High Court order the compulsory liquidation of rogue pension companies for misusing millions of pounds of pension savings and scamming up to 520 pension savers.
Fast Pensions LTD and five other related companies have been closed down in the interest of the public by the High Court. The official receiver in the […]
A Woman from Birmingham, who conned more than £20,000 from vulnerable people, has been jailed for 9 years. Derrol Flynn posed as a police officer to gain the confidence of her victims before stealing their cash. She had already been jailed multiple times for similar offences, stretching back 20 years.
Derrol Flynn starting […]
A Terminally Ill woman and her husband have lost £53,000 in lifesavings to scammers who posed as Santander Bank staff.
Carol and John Williams, both in their 60’s, were planning to use their life savings to purchase a new property, after Carol Williams was diagnosed with terminal lung cancer.
The scammers called Mr Williams […]
You are able to pursue a claim yourself to the Financial Ombudsman Service without incurring a fee
