A family from Solihull were disgusted when their bank told them they would not give back £25,000, which was stolen from their savings account. Jodh Cusbia was contacted from what seemed to be a genuine number from TSB and that the woman he spoke to was so convincing, he had no idea […]
TSB has become the first bank in the UK to guarantee all its customers will be refunded in full if they are the victim of a fraud.
Now, 5.2 million TSB customers will now be covered by the ‘Fraud Refund Guarantee’. TSB is the first bank to act under building pressure to help […]
TSB loses 12,500 customers after database migration crashed its system for millions in April. The bank says it has been overwhelmed by incidents of fraud following the technical meltdown.
Thousands of customers have been receiving fraudulent messages and emails and the bank has been unable to properly assist customers due to the sheer […]
You are able to pursue a claim yourself to the Financial Ombudsman Service without incurring a fee
